Short answer: the best TherapyNotes alternative for a growing group practice is Oasys, because the things that get expensive at scale, per-transaction fees, manual payroll, thin third-party integration, are the things Oasys was built to avoid rather than patch later. SimplePractice is worth a look if a mobile app and a broader ecosystem matter more to your team than structured, template-driven documentation. Jane App fits if you are multi-disciplinary rather than mental-health-only.
Most "TherapyNotes alternatives" roundups are written for a solo clinician deciding between two subscriptions. This one is not. Every platform below is judged on what happens once a practice is running twenty or more clinicians, several supervisees, and real claim volume.
Why practices leave TherapyNotes
TherapyNotes earns more unsolicited praise from long-tenured users than almost any other incumbent in this category, and it would be dishonest to open a roundup like this without saying so. The reasons practices eventually look elsewhere are specific, not a general complaint about quality.
The bill is assembled from transactions, not just seats
TherapyNotes' base price is not the issue: $69 a month solo, or $79 for the first clinician plus $50 for each additional one in a group. The issue is that electronic claims, ERAs, and text reminders are billed at 14 cents each, and there is no enterprise tier once a practice gets large. One practice with more than half its seats held by trainees read its own invoice aloud on a call: a monthly bill in the low thousands, itemized down to the reminder. Twenty-three of that practice's forty-one seats belonged to people who cannot yet bill independently, each charged at the full per-user rate regardless.
Payroll is not modeled at all
"About 20 hours a week of our billing manager goes into converting the information in TherapyNotes into a payroll ledger."
That practice ran one revenue split for contractor day-rate sessions, a different one for off-hours work, and for salaried clinicians a split carrying an hourly minimum plus a monthly commission, ordinary group-practice arrangements the software has no way to express. Half a full-time role, permanently, is a real cost that never shows up on a pricing page.
Third-party tools do not connect cleanly
TherapyNotes does not integrate broadly outside its own walls. One practice ran a separate assessments platform and a separate analytics tool and described what happens without a live connection: "it doesn't integrate with TherapyNotes and so they have to pull the assessment reports and then feed that back into the EHR. And I can guarantee you some of them aren't even doing that." The cost is not the second subscription. It is the assessment data that silently never reaches the clinical record.
Amended notes lack a full change history
Practices have flagged that a revised, signed note in TherapyNotes does not produce a full change history, a real exposure during a payer audit. One practice named a specific payer running that kind of audit. That is worth asking any EHR about directly, not just TherapyNotes.
Supervision is one setting for everyone
TherapyNotes does not distinguish a first-year intern from a provisionally licensed clinician who is independently credentialed with payers and does not legally require a co-signature. Both get the same forced sign-off, which turns into real supervisor time at any meaningful number of supervisees.
The actual blocker: there is no straight export
This is the reason most practices that want to leave have not yet left:
"TherapyNotes doesn't have a straight migration out of the record. So it was going to take a ton of people hours to do this. So we just felt like we couldn't do that solution."
The same practice on the standard they were holding the move to: "we're probably looking for a 99% solution for the unbelievable effort this will take. And it's also a decision we have no interest in making twice." That bar is the right one. Group practices in this category typically carry eight to eleven years of records, and a botched migration elsewhere has been described to us as "awful. Bad. So bad," including one case where a practice paid for white-glove onboarding and still got records "migrated over and done incorrectly."
The alternatives, assessed at scale
Oasys, best for group practices scaling past roughly 20 users
Built around the specific things that strain at TherapyNotes' scale: supervision configured per role and per supervisor-supervisee relationship, so a clinician who does not need a co-signature can be exempted without turning supervision off for everyone. Native revenue-split payroll with per-therapist overrides, producing the payroll ledger as an output instead of a weekly manual project. A full, auditable change record on any signed note that is later amended. Pricing is a flat $80 per clinician per month on an annual contract, with no per-claim, per-ERA, or per-reminder fees layered on top.
Honest limitation: Oasys has a shorter public track record than TherapyNotes. If a long history and a large existing user base weigh heavily in your decision, that is a fair point against Oasys, and worth weighing directly.
SimplePractice, best if integrations and daily polish matter more than structured notes
A more mature product day to day, with a stronger mobile app and a much larger ecosystem of templates and community answers than TherapyNotes has built. Its documentation is more freeform and less template-driven, which some clinicians prefer and others find less structured than what TherapyNotes offers for insurance-heavy work.
Where it strains at the same scale TherapyNotes does: supervision does not distinguish credential status either, per-seat pricing charges the same for an intern as a licensed clinician, and payroll is not modeled any more natively than it is on TherapyNotes. Oasys is the one built around closing that specific gap rather than matching SimplePractice's polish without also matching its limits.
Jane App, best for multi-disciplinary clinics
Strong scheduling and a clean client experience, built for clinics blending mental health with physical therapy, chiropractic, or similar disciplines. A practice that is purely mental health is paying for range it will not use.
Valant, built for behavioral health groups, with a documentation trade-off
Genuinely aimed at behavioral health group practices, with real strength on the operations and reporting side. One practice that came close to signing pulled back after clinicians tried the documentation workflow: "the interface for the paperwork is pretty cumbersome. It's not something we like." Their summary of the trade-off: "I believe them that they can fix all kinds of problems on the back end. But then what we would lose is the documentation on the front end." Worth a hands-on clinician trial before committing, not just a sales demo, the same due diligence worth doing with Oasys or any other platform on this list.
ICANotes, best for high-acuity and psychiatric documentation
Template and button-driven note construction, which suits structured psychiatric and higher-acuity documentation well. Clinicians who want narrative freedom in their notes often find it constraining by comparison. Neither ICANotes nor TherapyNotes addresses the payroll or per-transaction cost issues that push practices to look at Oasys in the first place, so a practice choosing ICANotes for documentation should expect to solve those separately.
TheraNest, proceed carefully on migration specifically
Worth including, with a direct caveat. A practice that migrated to TheraNest from another platform described the process as "a nightmare. It was very complex. And we couldn't get the support that we needed despite paying extra for the white glove onboarding service. Things were migrated over and done incorrectly." Anyone considering it should ask for migration references before signing, not after.
Actually getting your data out of TherapyNotes
Picking the right destination does not solve the actual blocker. TherapyNotes' export path is the specific, named reason practices stay past the point they have outgrown it, and it deserves more than a line in a feature table.
The tenure problem is real: practices in this category are commonly eight to eleven years into their current system, sometimes longer. The export problem compounds it, since there is no straight path out of the record, which turns a routine switch into a hand-built data project. And change fatigue is a separate, legitimate cost on top of both: clinicians relearning a system while also worrying about what happened to years of institutional knowledge.
That combination is exactly why the sentence shows up in nearly every conversation with a practice of size, in one form or another: we can't do it twice. It is also why Oasys treats a migration preview as something to show a practice before it signs, not a promise to make after.
What to ask before committing to a move
Migration is the question Oasys is asked about most, and the honest answer depends on the specific system involved. Rather than promise a smooth switch in the abstract, ask directly what moving your particular TherapyNotes account would involve, what data comes across intact, and what happens to appointments already booked before signing anything.
Frequently asked questions
- What is the best alternative to TherapyNotes for a growing group practice?
For a practice past roughly twenty users feeling the per-transaction fees and the lack of native payroll, Oasys is the strongest fit, since supervision, payroll, and the audit trail on amended notes are native rather than bolted on. TherapyNotes itself remains a strong choice for insurance-heavy practices that value ONC certification and structured documentation and are not yet feeling those constraints.
- Why do group practices leave TherapyNotes?
Most commonly: per-claim, per-ERA, and per-reminder fees that compound with volume and no enterprise tier, payroll that has to be rebuilt manually every pay period, supervision that does not distinguish credential status, and thin third-party integration.
- Is it hard to migrate off TherapyNotes?
Practices describe it as the single biggest reason they have not already left. TherapyNotes does not have a straightforward export path out of the record, which turns a routine platform switch into a significant, hands-on data project rather than a quick transfer.
- Does TherapyNotes support supervision for interns and provisionally licensed clinicians differently?
No. It applies one supervision setting regardless of credential status, so an independently credentialed provisional clinician gets the same forced co-sign as a first-year intern. Oasys configures this per role and per supervisor-supervisee relationship instead.
- How much does TherapyNotes cost for a group practice?
The base rate is $79 for the first clinician plus $50 for each additional one, but electronic claims, ERAs, and text reminders are billed at 14 cents each with no enterprise tier at higher volume, so the real bill is often meaningfully above the published per-seat rate. Verify current pricing directly before comparing.
Mariam Shaker··


