How Camino Nuevo reduced documentation time by ~40% with Oasys

Organization snapshot

Camino Nuevo Charter Academy runs a community-based mental health program embedded in its Los Angeles charter schools, delivering culturally responsive care to underserved student populations. The program spans roughly 15–20 clinicians working as one multi-provider team, with clinical documentation, workflow efficiency, and scalable operations as its primary needs.

The challenge

As Camino Nuevo expanded its clinical services, operational strain grew quickly. Clinicians were spending a disproportionate amount of time on documentation, navigating multiple disconnected systems, and ensuring compliance across inconsistent workflows. At scale, this created real consequences:

• 3–4+ hours per week, per clinician, spent on documentation alone
• Increased variability in note quality and structure
• Administrative burden pulling time away from direct patient care

Why Oasys

Camino Nuevo chose Oasys because it offered something fundamentally different: a unified, AI-native platform purpose-built for growing behavioral health practices — one that reduced work rather than adding another layer.

• AI-assisted documentation (Scribe) — structured notes generated automatically from sessions
• Standardized, CMS-aligned templates (SOAP, DAP, BIRP) for consistency and audit readiness
• All-in-one platform — notes, scheduling, and workflows without fragmentation across tools
• Robust supervision workflows — double sign-off and full visibility into clinician caseloads
• Built for multi-provider teams — coordination and shared clinical operations, not just solo practitioners

Implementation

The transition was fast and low-friction. Camino Nuevo was fully onboarded in under a week, with clinicians using Oasys in live sessions almost immediately. Minimal training was required, thanks to intuitive UX and structured workflows built into the platform — and there was zero operational downtime or disruption to patient care.

The results

Within weeks of adopting Oasys, Camino Nuevo saw measurable, practice-wide improvements across documentation, compliance, and clinical operations.

• ~40% reduction in documentation time — 8–9 hours saved per clinician, per week, driven by AI-assisted note generation and structured templates
• Consistent, audit-ready documentation — standardized note formats across all clinicians, with reduced compliance risk and variability
• Streamlined workflows organization-wide — fewer disconnected tools and manual processes, and better coordination between clinical and administrative staff
• More time for patient care — clinicians reallocated reclaimed time from administrative work back to direct care delivery

Analytics and outcomes intelligence

Beyond streamlining day-to-day operations, Oasys gives Camino Nuevo's clinical leadership clear, actionable visibility into what's happening across the practice and with every client — all in one place. For a program serving a high-needs student population, the ability to track clinical progress, manage supervision rigorously, and understand program performance is critical. Oasys surfaces this data automatically — no manual reporting, no system-hopping.

• Documentation analytics — note completion rates, turnaround times, and quality consistency across the team
• Assessment tracking — client progress through structured assessments over time, in a shared longitudinal view
• Supervision workflows — double sign-off and real-time visibility into clinician caseloads
• Practice-level dashboards — session volume, clinician utilization, no-show rates, and caseload distribution at a glance
• Custom reporting — filter by clinician, date range, presenting concern, or program

Infrastructure to grow on

By consolidating workflows, automating documentation, and surfacing actionable analytics, Oasys has given Camino Nuevo the operational infrastructure to grow without burning out their team — operating more efficiently without increasing administrative headcount, maintaining high clinical standards while scaling across the school network, and leading with data in real time.